Last updated: September 2026
This website, rotobake.com, is operated by Bharat Engineering Works, trading as RotoBake ("RotoBake", "we", "us"), a bakery machinery manufacturer based at A-103/4, Okhla Industrial Area, Phase-2, New Delhi — 110020, India (GST: 07AAAFB5093Q1Z1). This policy explains what information we collect through this website, how we use it, and your rights over it.
We only collect information you choose to give us. The main way we do this is the enquiry form on our Contact Us page, which asks for your name, email address, phone/WhatsApp number, country, the product or service you're interested in, and any message you add. We do not use cookies, analytics tools, or tracking scripts on this website, and we do not collect any information automatically about your visit beyond what your browser sends to any website by default (such as your IP address, via our web hosting provider's standard server logs).
We use the information you submit solely to respond to your enquiry — for example, to send a quote, discuss a bakery layout, or arrange a call. We do not use your information for marketing you haven't asked for, and we do not sell or rent your information to any third party.
Our contact form is processed by FormSubmit (formsubmit.co), a third-party form-delivery service that forwards your submission to our email inbox. FormSubmit receives the information you enter into the form in order to deliver it to us; we do not control FormSubmit's own systems, and we recommend reviewing their privacy practices if you have questions about that step specifically. Beyond this form-delivery step, we do not share your information with any other third party.
We keep enquiry information for as long as reasonably necessary to respond to you and, where an enquiry leads to an order, for as long as needed to fulfil that order and meet our accounting and legal obligations. If you'd like us to delete information we hold about you, contact us using the details below and we will do so unless we're required to keep it for a legitimate business or legal reason.
You can ask us at any time what information we hold about you, ask us to correct it, or ask us to delete it. To do so, email us at info@rotobake.com or call +91-8447443445.
This policy is governed by the laws of India, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, and disputes relating to it are subject to the jurisdiction of the courts of New Delhi.
We may update this policy from time to time as our website or business practices change. The "last updated" date at the top of this page reflects the most recent revision.
Questions about this policy or your information can be sent to info@rotobake.com, or by post to Bharat Engineering Works, A-103/4, Okhla Industrial Area, Phase-2, New Delhi — 110020, India.